If My Booked Luggage Is Lost Or Damaged, How Much Compensation Will I Get?

Source: As worded by Indian Railways, Government of India

Where value of the luggage booked has not been declared beforehand by the consignor and the prescribed percentage charges not paid, the monetary liability of the Railways has been limited to Rs. 100/- per Kg.

However, where the consignor has declared the value of the consignment and has also paid percentage charges, he will be entitled to get the claimed amount which will not exceed the value of the luggage so declared at the time of booking. The procedure of payment of percentage charge can be inquired from the Luggage Booking Office.

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